Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation across compatible systems.
Just like algae blooms in the ocean and pollen in the spring, there’s been an explosion in the past year or two of new software, related tools and lingo from the IT and mainstream/consumer side. Some ...
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