Five9 is a leading provider of cloud contact center as a service, or CCaaS, software that supports channel-agnostic customer engagement across all digital channels (email, SMS, voice, social media, ...

PHILADELPHIA – The rollout of so-called virtual nurses in hospitals remains a mixed bag, University of Pennsylvania researchers have found in the largest survey to date on nursing care delivered ...

Mamdani surprises kids by dropping into virtual class call Source: Mayor Zohran Kwame Mamdani Who sprayed Ilhan Omar? What was she sprayed with at town hall? What we know A weaker dollar has always ...

Senior centers offer opportunities for older adults to stay active and engaged in their communities. But getting there isn't always convenient or even possible for some people. That's why Monroe ...

ALBANY — The state Office for the Aging and Selfhelp Community Services announced Monday the availability of free access to Selfhelp’s Virtual Senior Center for any individual age 60 and older in New ...

Robbie Robertson, Sedaro CEO and co-founder, gives a presentation on the National Spacepower Center to U.S. Space Force leaders. Credit: Sedaro ORLANDO, Fla. — The Space Force Association, a nonprofit ...

Passkeys are a type of credential designed to replace less secure passwords. Using a passkey depends on one of three types of authenticators: platform, virtual, or roaming. Virtual authenticators are ...

In August, a team from the New Mexico State University College of Agricultural, Consumer and Environmental Sciences launched a new immersive virtual reality program to enhance clinical nutrition ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...