diginomica

ServiceNow's Paul Fipps on enterprise AI - ‘The LLM reasons, but it’s the platform that executes’

ServiceNow president Paul Fipps makes the case that the company's deterministic execution layer, workflow heritage, and internal autonomous AI deployments position it as the natural governance and ...

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
diginomica

ServiceNow's Autonomous Workforce is here and it's impressive - are enterprises ready for it?

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...