Strikes on Iran by US and Israel shut Dubai, Doha and Abu Dhabi hubs, forcing Air India, IndiGo and global carriers to suspend services reroute via Egypt and Rome and leave thousands of passengers ...

Did our AI summary help? SpiceJet posted a net loss of Rs 261.7 crore at the consolidated level for the quarter ended December 31, 2025 as against Rs 20.2 crore net profit reported in the same quarter ...

India’s biggest airlines — IndiGo, Air India and SpiceJet — have raised concerns over the new rest rules proposed for cabin crew by the aviation regulator. The airlines say the draft rules are “more ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

In this video, I travel on SpiceJet, which has a reputation for being one of India's worst airlines, to assess the quality of the service and flying experience. The journey highlights various aspects ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Forbes’ newest Best Customer Service list identifies the leaders in providing consumers the best experience and sense of loyalty. But what does that actually look like? To dig deeper, you talk to ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...