While a car's looks and features might catch a buyer's attention when seen on an ad or billboard, that isn't the only thing that customers consider when picking a vehicle. Instead, the entire sales ...

We all want something a little different when buying a new car. If you've got a large family, you probably want heaps of space, clever storage solutions, and numerous entertainment options to keep ...

Business customer satisfaction with U.S. electric utilities is under pressure as commercial electricity prices and outage incidents rise. The J.D. Power 2025 Electric Utility Business Customer ...

J.D. Power is sharing the results of its new study into how satisfied new and used auto loan customers are with their financing. The study comes at a time when affordability has become a major factor ...

J.D. Power is sharing the results of its latest U.S. Sales Satisfaction Study. The big takeaways are that tariffs are accelerating the buying process and transparency is driving sales satisfaction.

“Satisfaction among buyers has been gradually improving over the years, including a modest increase in 2025 despite the added uncertainties that tariffs bring,” said Stewart Stropp, vice president of ...

Enterprise dethroned National from the top of J.D. Power's annual 2025 North American Car Rental Satisfaction Study, J.D. Power announced Wednesday. Enterprise was No. 1 in the J.D. Power survey with ...

What appears to be increasing guest discontent with hotel food service and maintenance has driven down average satisfaction scores for hotel management companies in a new J.D. Power survey, released ...

Artificial intelligence is creeping into vehicles, and according to J.D. Power’s latest study, it’s helping drive customer satisfaction. The J.D. Power 2025 U.S. Tech Experience Index Study, in its ...

Medicare Advantage has grown to cover a substantial share of Medicare beneficiaries over the past two decades, but skepticism about the privatized program persists. Critics point to restricted ...

J.D. Power is sharing the results of its 2025 U.S. Electric Vehicle Experience (EVX) Public Charging Study. It studies EV owner satisfaction in the overall public Level 2 and DC Fast Charging charging ...