Zach Stauber’s day begins before the first customer support ticket even lands in the queue. Stauber, a support agent manager at Salesforce, a global company that provides businesses with a customer ...

SAN FRANCISCO, Feb 5 - Your next coworker might be generated by AI. OpenAI on Thursday said it is launching a service, called Frontier, for companies to build and manage so-called ...

Copilot is graduating from a basic chat interface to a full-blown agent that can autonomously edit workbooks and toggle between GPT-5.2 and Claude 4.5. When you purchase through links on our site, we ...

Anthropic said on Wednesday it would release its Agent Skills technology as an open standard, a strategic bet that sharing its approach to making AI assistants more capable will cement the company's ...

Open Protocol Enables Global Brands and Retailers to Improve Adoption and ROI of AI Agents for Ecommerce Zoovu, the AI product search and discovery platform for enterprise commerce, today announced ...

AI agents are being sold as the solution for planning trips, answering business questions, and solving problems of all kinds, but getting them to work with tools and data outside their chat interfaces ...

AI visibility plays a crucial role for SEOs, and this starts with controlling AI crawlers. If AI crawlers can’t access your pages, you’re invisible to AI discovery engines. On the flip side, ...

The protagonist of “The Secret Agent” isn’t a secret agent; he only lives like one. The reason for his clandestine maneuvering is apparent from the film’s first scene, when he pulls into a gas station ...

A team of AI researchers at Bloomberg have developed PExA, an agentic framework that achieved 70.2% execution accuracy, sharing one of the top positions on the Spider 2.0 (Snow) leaderboard, one of ...

Eric Jing is on a mission to shift people from just talking with chatbots to using AI as an everyday companion to get work done, all from one platform. That platform is Genspark Super Agent from ...

Microsoft's Agent 365 will be able to automatically pick up on artificial intelligence agents developed with the company's software, as well as systems from Adobe, ServiceNow and Workday. IT ...

Each agent will be assigned an Entra ID, as Microsoft vies for position as the central management tool for agents at work. As businesses begin deploying AI agents in greater numbers, IT teams will ...