Merlin Entertainments, which runs the theme park, provides a ride access pass for visitors who struggle to queue because of disability or medical needs. US Olympic hockey history has been given an ...

Merlin Entertainments has backtracked on its controversial plan to tighten access to its disability queuing system at its theme parks following strong criticism from people with autism, ADHD and ...

Major UK theme parks are changing the rules on which health and medical conditions will qualify someone to use a priority queuing system. Parks run by Merlin Entertainments - including Alton Towers - ...

Conventional wisdom is that waiting in a queue online or in a physical line involves a certain cost for people and organizations. Rational analysis has largely based its queue management predictions ...

Just eight months ago, a non-urgent patient at Sault Ste. Marie’s Sault Area Hospital’s ER might have waited more than six hours before being seen. The hospital, where I work as an ER physician and ...