If a tool-using chatbot is like a single digital worker, these new frameworks are like virtual firms in which dozens of agents, running 24 hours a day, can be organized hierarchically to accomplish a ...

People are revealing sensitive personal information to A.I. chatbots — including plans to commit violent acts.

A new Pew Research Center survey finds most US teens use AI chatbots for schoolwork, fun, and advice, while holding mixed ...

OpenAI’s new Frontier Alliances with Accenture, BCG, Capgemini, and McKinsey aim to speed enterprise agent deployments and AI strategy work.

The University of North Texas (UNT) is stepping into the future with a new undergraduate major in Artificial Intelligence (AI), ...

You can do a lot with free AI. But you can do even more if you upgrade. Here's how to decide between all your options.

Chatbots can talk with you. But what if they could talk to one another?

Americans are living in parallel AI universes. For much of the country, AI has come to mean ChatGPT, Google’s AI overviews, ...

Millions of Americans now converse with AI chatbots each day. We are talking with machines about travel plans, politics, and in some cases — our most intimate thoughts. To investigate how these ...

Most customer support organizations are built to serve the loudest 10% of users — the ones who open tickets. The greater risk lies with the silent majority who encounter friction, say nothing, and ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.