ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

The promise of AI in case management is real. The harder question is why it so often fails to deliver meaningful results.

As enterprises rapidly adopt agentic AI to drive business efficiency, the volume and complexity of identity-based access have reached a tipping point. "Identity security for AI agents is one of the ...

Anthropic is making its boldest enterprise push yet with Claude Cowork, rolling out private plug-in marketplaces, deep integrations, and AI agent tools that are reshaping corporate adoption and ...

Big Tech is in the midst of an M&A spree in the AI space, and ServiceNow’s recent acquisition of the data analytics software ...

ServiceNow is still delivering strong growth and stepping up its buyback, but AI uncertainty is worrying investors.

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

AI specialists – agentic AI agents – can autonomously perform tasks that used to require a person. And they do so just as well and faster, ServiceNow said.

BNP Paribas Equity Research analyzed SaaS valuations using stock-based compensation in the terminal value framework.

ServiceNow is enhancing its AI services in India, engaging with top firms and sectors like BFSI, retail, and manufacturing. They focus on collaborative AI solutions with industry leaders, aiming to ...

Anne Arundel County is using AI to target repetitive tasks like transcriptions and case summaries, but staff oversight ...

Data is the life-blood of physical AI. Collecting real-life data is expensive. Generative AI and diffusion to create ...