Doha, Qatar - Ooredoo, Qatar’s leading telecommunications provider, announced the launch of an AI-powered outbound sales calling capability built on Microsoft Azure OpenAI Service, leveraging ...

Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the awards season’s most talked-about movies continues with Warner Bros‘ Sinners, written and directed by Ryan Coogler who ...

Complaints about the calls have risen, and some older Americans have discovered that their Medicare accounts were already compromised. Steven Kurutz, 80, has been receiving up to 60 Medicare scam ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

This is read by an automated voice. Please report any issues or inconsistencies here. Vince Gilligan tapped “Better Call Saul” actor Rhea Seehorn to lead his new Apple TV series “Pluribus.” The ...

Kalen DeBoer has been in Ryan Grubb's shoes. The Alabama football coach was an offensive coordinator at Sioux Falls, Southern Illinois, Eastern Michigan, Fresno State and Indiana. DeBoer knows what it ...

Cold calling usually isn’t a part of what real estate agents look forward to, but it still works if you do it right. Picking up the phone and having a direct conversation is one of the quickest ways ...

Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. If you’re anything like me, your phone rings all day with ...

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...