Abstract: We study a staffing optimization problem in multi-skill call centers. The objective is to minimize the total cost of agents under some quality of service (QoS) constraints. The key challenge ...
Name, image and likeness (NIL) deals have flooded college sports with hundreds of millions of dollars — but universities and team general managers have been operating with little formal oversight, ...
Abstract: The algorithms and software tools for solving large-scale NP-hard MILP (mixed-integer linear programming) problems are analyzed, specifically focusing on the modeling of electric power ...
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