Jefferson County 911 Dispatch leaders have launched a new feedback system to learn how the public rates the agency’s performance. PowerEngage, which went live Jan. 1, uses text messaging to allow ...

AURORA, Colo. — Starting Wednesday, non-emergency calls to Aurora 911 may now be routed to an emergency physician over the phone or by video call, according to Aurora Fire Rescue (AFR). A qualified ...

Iowa City and Johnson County are participating in a 15-month pilot program aiming to train existing mobile crisis support services in the area in field mediation and redirect nonviolent, nonemergency ...

Elizabeth Maple, telecommunications supervisor with the Fairfield County Sheriff’s Office and Fairfield County 911 coordinator, recently completed the Certified Public-Safety Executive Program. Maple ...

KNOXVILLE, Tenn. (WATE) — The use of drones could soon benefit the Knoxville Police Department if the city council approves the Drones as First Responders program. The program would be an addition to ...

The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. IOWA CITY — Iowa City and Johnson County are taking part in a 15-month pilot program that will aim to ...

MT. JULIET, Tenn. (WKRN) — New technology could help Mt. Juliet police speed up their response time. The system is called Live 911 and allows officers to stream calls from dispatch. Department ...

The Milwaukee Department of Emergency Communications announced the launch of "Project Forward 911," an artificial intelligence-assisted program. The program uses AI to help with quality assurance and ...

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is already being used at dispatch centers in Waukesha, La Crosse, and Outagamie ...

Without enough candidates to require voters to narrow down options ahead of the April 7 general election, most communities will not hold primary elections. Republican legislative leaders agreed Monday ...

Kwikset today announced the Aura Reach, a smart lock that offers Matter over Thread and Bluetooth connectivity. With Matter, the lock is able to connect to HomeKit, allowing it to be controlled ...

Kwikset has unveiled the Aura Reach at CES, a smart lock designed for homeowners seeking a flexible, connected security solution that’s easy to install and use. The Aura Reach supports both Matter and ...