TMCnet

Points, Badges, and Better Agents: : Using Gamification to Transform Call Center Agent Training

Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team ...
IEEE

Fault Entity Recognition Method of Aviation Processing Module Based on BERT-HDA-CRF

Abstract: In this paper, a fault entity recognition method based on BERT-HDA-CRF is proposed for the general processing module (GPM) of the aviation processing system (APS). First, to address the ...
Tech Xplore

Simulated cats and elephants with touch-based memory help usher in new age of robotics

A new approach to simulating biologically inspired robotics can cut the design and training of tactile robots from eighteen months to two weeks, new research suggests. Published in Cyborg & Bionic ...
Frontiers

Addressing the Transposition Challenge in Virtual Reality: Adaptive Scaffolding for Self-Regulation, Cognitive Load, and Emotions in Education

The integration of immersive virtual reality (IVR) in educational contexts marks a substantial shift in learning environments, offering high sensory ...
IEEE

A Survey of Deep Learning-Based Human Pose Estimation: Methods, Datasets, and Evaluation Metrics

Abstract: Human pose estimation has emerged as one of the most prominent research directions in computer vision in recent years. This technology aims to acquire human pose information from images or ...
Packaging World

New Course Tackles the Robotics Programming Skills Gap

A new free Coursera course from Sweden’s Lund University and Cognibotics teaches robotics motion programming for industrial ...