Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team ...

Building safer digital communities requires a multi-faceted approach that combines technological solutions with human ...

Susan Kennedy is a faculty scholar with the Markkula Center for Applied Ethics and an assistant professor in the School of Philosophy at Santa Clara University. Views are her own. In November last ...

Trainees’ paths to safe, independent practice are variable. Artificial intelligence could help accelerate implementation of competency-based medical education to support individualized development.