CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind ...

When your Salesforce Commerce Cloud setup tries to talk to other systems, things can go wrong. API errors are a common culprit. These errors often pop up when there’s a hiccup in how your systems are ...

Software-as-a-Service (SaaS) is no longer an IT choice; it’s the operating system of business itself. By Avinash Gupta, head of centre of excellence at In2IT Technologies From Salesforce to Workday, ...

The industry is coalescing around the model context protocol (MCP) as a standard for this layer. It provides a universal ...

Explore top examples of SAML providers like Okta, Azure AD, and Ping Identity. Learn how to implement SAML SSO for secure enterprise identity management.

Freshsales CRM stands out for its user-friendly interface, comprehensive core capabilities, and flexible pricing model. The ...

From the Department of Bizarre Anomalies: Microsoft has suppressed an unexplained anomaly on its network that was routing traffic destined to example.com—a domain reserved for testing purposes—to a ...

Garuda Aerospace, a drone manufacturing company based in Chennai, has partnered with Salesforce to update its approach to managing customer data and internal operations as it expands its business.

Video has become one of the most effective ways for brands and platforms to communicate—whether it’s explaining a product, launching a campaign, or delivering educational content. But for many teams, ...

Adobe Inc. and Salesforce, Inc. both face real AI disruption risks, but CRM demonstrates stronger resilience and integration into enterprise workflows. CRM's accelerating RPO growth, robust AI-centric ...