The Department of Labor and Employment (DOLE) is training Hotline 1349 agents in industry-standard customer service to ensure workers receive faster, ...

AI Support Can Help You or Hurt You Depending on How You Use It Lynchburg, United States - February 28, 2026 / Business ...

The CRN 2026 Partner Program Guide includes computing IT vendor partner programs that are designated 5-Star programs.

Foundever® has become the first company in the Philippines to receive a Certificate of Program Registration (CTPR) from the Technical Education and Skills ...

Fortis Dynamic, a startup direct sales and marketing firm, launched its first office in Charleston, WV, as part of its ...

AI-powered training platform & private LLM assistant equip partners to capture billions in private data exchange ...

Leading automotive retail software provider recognized with top honors for customer service training and enterprise transformation CDK, the leading automotive retail software provider, today announced ...

Effective customer service training, including understanding customer needs and legalities, is essential for collision repair shops to foster trust, improve customer experience, and boost sales, yet ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

Dear Eric: Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done at a lab, someone invariably asks me, “so what are you doing ...

The numbers are sobering. Organizations invested $47 billion in AI initiatives during the first half of 2025, yet 89% of that spend delivered minimal returns. Most projects collapsed under the weight ...