Fears that AI will upend the much-loved software-as-a-service business model continue to fuel a selloff in the sector.

ServiceNow (NYSE: NOW) is down sharply, but its AI expansion, rising backlog, and accelerating enterprise adoption could ...

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

AI specialists execute work with the scope, authority, and governance required for business New ServiceNow Employee Works solution connectsc onversational AI chat and enterprise search from Moveworks ...

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

Agentic AI-powered agents can autonomously perform tasks that previously required a person. And they do so just as well and ...

Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in organizations.

If HR operating models don’t evolve, leaders are asking their people to build the future on quicksand. AI demands new ways of working, which is why HR leaders are stepping into hybrid positions that ...

During Salesforce’s Q4 and FY 2026 earnings call, CEO Marc Benioff downplayed concerns around AI tools like OpenAI’s ChatGPT ...

Big Tech is in the midst of an M&A spree in the AI space, and ServiceNow’s recent acquisition of the data analytics software ...