MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Nearly six years after OCCRP first exposed the Milton Group fraudulent call center network, a German court has sentenced a ...

CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind spots attackers are already exploiting, and how to close them.

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...

Global customer experience (CX) services provider Concentrix this week inaugurated its third headquarters in Guatemala, located in Zone 14 of Guatemala City, marking a $25 million direct investment ...

Concentrix Corporation (NASDAQ:CNXC) Q4 2025 Earnings Call Transcript January 13, 2026 Concentrix Corporation beats earnings expectations. Reported EPS is $2.95, expectations were $2.93. Operator: ...

Concentrix swung to a loss in its fiscal fourth quarter, hurt by a large impairment charge, despite logging higher revenue. Shares fell 7.6% to $37.40 in premarket trading Tuesday, after the company ...

Concentrix Corporation (NASDAQ: CNXC) will release earnings results for the fourth quarter, before the opening bell on Tuesday, Jan. 13, 2026. Analysts expect the Newark, California-based company to ...

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India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...