Customer Experience Automation (CXA) with the launch of Automation Flows, a new orchestration engine that automates workflows across backend systems, and the extension of Talkdesk Autopilot’s agentic ...

AI project stalled? Blame your outdated, fragmented workflow - and redesign it now ...

The viral X post from an AI security researcher reads like satire. But it's really a word of warning about what can go wrong ...

The first three are positive; complexity is negative. Now, calculate a priority score. It can be as simple as “Ease x Impact ...