New OpenAI data reveals people use ChatGPT for personal expression and venting just as much as work tasks, with younger users leading the shift toward treating AI like a sounding board.

A "health-focused experience" inside ChatGPT is designed to help you understand medical information and prepare for ...

Thinking about canceling ChatGPT Plus? This free alternative delivers powerful AI tools without sacrificing your edge.

Catherine Goetze, known as CatGPT, says a simply structured prompt can take ChatGPT from light editor to strategic thinking partner.

The latest ChatGPT caricatures trend has me worried about AI's access to our private data. It's one of the many reasons to start using a VPN.

Hundreds of millions of people are turning to chatbots to help figure out what's wrong with them. Doctors say that's not always a bad thing. In fact, many are using it themselves.

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

OpenAI CEO Sam Altman told employees that ChatGPT is "back to exceeding 10% monthly growth," according to an internal Slack message viewed by CNBC. The company is aiming to launch a new model within ...

Geoff’s column hunts for how tech can make your life better — and advocates for you when tech lets you down. Got a question or topic to investigate? [email protected] and geoffreyfowler.88 ...

ChatGPT Health, a widely used consumer artificial intelligence (AI) tool that provides health guidance directly to the public—including advice about how urgently to seek medical care—may fail to ...

Dozens of doctors and therapists said chatbots had led their patients to psychosis, isolation and unhealthy habits. By Jennifer Valentino-DeVries and Kashmir Hill Julia Sheffield, a psychologist who ...