Conversational AI is already shaping how people regulate emotion and prepare for difficult conversations. Research suggests ...

Some products take off, some land with a thud, and some stir up so much controversy they become their own memes. These are ...

Apparently for some months, if you called the Washington state version of the DMV, known as the Department of Licensing (DOL) ...

Callers to Washington state’s driver’s license agency who select automated service in Spanish have instead been hearing an AI voice speaking English with a strong Spanish accent.

Android Auto may be constantly improving, but users are trying to find a solution for a new bug that is limiting access to voice commands. Here's what to do.

TV lip-sync problems are common, and the fix is usually faster than people think. A few settings changes can often bring sound back in line.

Tourette syndrome involves involuntary motor and vocal tics that are widely misunderstood. Learning what the condition looks ...

Washington resident Maya Edwards learned of the AI-accented voice last summer after her Mexican husband tried using the Spanish-language option while seeking information about his driver’s license. He ...