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Salesforce has underperformed, but the recent AI startup fears are overblown, and the current dip is a buying opportunity. Read my latest analysis of CRM stock.

Don't attempt holistic conversion. Module-by-module migration with clear quality gates prevents the catastrophic failure modes that plagued earlier AI conversion attempts.

A forensic audit of Fresno EOC spending in 2024 found sloppy recordkeeping and out-of-control spending by administrators.

SCS researchers have developed an AI-powered chatbot, PeerCoPilot, designed both with and specifically for people working in behavioral health.

This year marks a shift from AI pilots to full deployment—ushering in a new era of AI performance for enterprises.

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Location can make or break a digital experience. When a visitor lands on your site, you have a split second to greet them with the right language, currency, shipping offer, […] ...

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