Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

A sales simulation allows sales staff to practice scenarios for closing sales and developing customer relationships. Many of these scenarios involve role-playing, in which the trainee acts as a ...

Just half a century ago, people dreamed of a future where everything was automated and our every whim was satisfied by robots. Perhaps we don’t have robots everywhere now, but we do have a stunning ...

Business owners often have little time to spare for training, even though it's critical for the growth and productivity of their companies. The time spent training often takes away from production and ...

An increasing demand for safety and sustainability in the maritime industry has been instrumental in the advancement of simulation technology, which is revolutionizing maritime training by providing ...

With the nurse shortage dogging healthcare employers nationwide, another state has joined the ranks of those permitting nursing schools to add more simulation training experiences to their curricula.

FORT RUCKER, Ala. (January 22, 2015) -- Under the Army Force Generation cycle, deployments to Iraq and Afghanistan revolved around unit training events designed for a specific mission. As deployments ...

Joint Base San Antonio, Texas -A new Directorate of Simulation (DOS) was established at the Health Readiness Center of Excellence (HRCoE). The directorate is charged with coordinating and ...

The executive team at ElectriCom has worked on enhancing the company’s operator training program, making changes that bolstered one-on-one coaching, shortened learning curves, kept productivity high, ...

Phishing simulation training is a staple of many security awareness programs. In the latest State of the Phish annual research report by security company Wombat, 76% of information security ...