Salesforce’s AWU metric promises a simple way to measure agentic AI value, but analysts warn it captures throughput, not outcomes CIOs can take to the board.

Officeworks is in the process of evolving its 12-year-old Salesforce implementation with quote-to-cash capabilities, data ...

San Diego-based ChatSpark announces its Conversational AI platform featuring AI Agents, real-time AI Actions, and ...

New solution from CRMIT’s AimplifAI Lab automates scalable, human-like testing of Salesforce Agentforce and API-enabled ...

Today, we will deep dive on our Agentic enterprise architecture evolution and innovation. As you heard earlier this week on our earnings call, our 4-system architecture of engagement, agency, work and ...

Inference cost curves are compressing at a rate that erodes pricing power for seat-based SaaS faster than most vendor roadmaps can adapt. Bain & Company’s Technology Report 2025 documents OpenAI’s ...

Morgan Stanley Technology, Media & Telecom Conference 2026 March 5, 2026 2:30 PM ESTCompany ParticipantsTodd McKinnon - ...

Track competitors autonomously. Weekly executive reports delivered via email, Slack & MCP. Connects to Claude, CRM ...

In effect, Anthropic is positioning Claude Marketplace as a more centralized way for enterprises to procure certain Claude-powered partner tools.

In addition to abusing identity dark matter, left unchecked, MCP agents (AI Agents that use the MCP protocol to connect to ...