Sectra's nine-month interim report 2025/2026: The industry's most satisfied customers for the thirteenth consecutive year

International medical imaging IT and cybersecurity company Sectra's (STO: SECT B) enterprise imaging module for radiology is ranked number one ...

ADP Expands AI Agent Marketplace As It Seeks Deeper Client Integration

Automatic Data Processing (NasdaqGS:ADP) has introduced new AI agents within the ADP Marketplace. The launch expands ADP’s digital HR ecosystem with workflow automation and integrated talent, ...

Kinaxis Inc. (KXS:CA) Q4 2025 Earnings Call Transcript

Good morning, and welcome to the Kinaxis Inc. Fiscal 2025 Fourth Quarter and Year-end Results Conference Call. [Operator Instructions] I'd like to remind everyone that this call is being recorded ...

See how leaders bridge the engagement divide by attending ‘Engage with SAP Online’

On March 11, Mark Ritson and leaders from BMW, Essity, and Sinch break down what’s driving change in customer engagement, and ...

Cloud CRM Platforms to Consider for Business Growth in 2026

Cloud CRMs are essential for managing growth and customer relationships. In 2026, effective systems prioritize real-time execution, automation, and visibility, moving beyond mere record-keeping to ...

Amdocs Management Limited: The Agentic Era Redefines Customer Intimacy as AI is Set to Become the Primary Brand Interface

With AI agents leading customer interactions, new Amdocs global research shows CSPs must embed trust, transparency, and distinct personalities into every AI-led experience to drive the next generation ...
Harvard Business Review

The New Science of Customer Emotions

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...