After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...

Strategic problem solving is a critical business skill, for both management and front-line workers. For management, a large portion of strategic problem solving involves predicting problems that ...

Each business day brings new challenges. A primary difference between a top-performing company and an average-performing company is the manner in which the organization addresses such challenges. In ...

There’s nothing worse than getting a group of smart people together to solve a problem and having the discussion devolve into chaos. This usually happens when people are at different stages of the ...