The promise of AI in case management is real. The harder question is why it so often fails to deliver meaningful results.

Earnings call ServiceNow posted Q4 subscription revenue growth of 21% YoY (19.5% in constant currency), beating guidance by 150 bps. CRPO grew 25% YoY, with strong AI-driven product traction. 2026 ...

When a company’s IT system goes down, the challenge is often the flood of alerts that follow. One failure can trigger dozens or even hundreds of notifications across servers, applications and cloud ...

There is a fundamental flaw in business and management research. While most studies excel at explaining what is happening in their data, they pay surprisingly little attention to how well their ...

In recent weeks, a range of large “software-as-a-service” companies, including Salesforce, ServiceNow and Oracle, have seen their share prices tumble. Even if you’ve never used these companies’ ...

Empromptu's "golden pipeline" approach tackles the last-mile data problem in agentic AI by integrating normalization directly into the application workflow — replacing weeks of manual data prep with ...

These 4 critical AI vulnerabilities are being exploited faster than defenders can respond ...

Subpilot now auto-negotiates your bills & cancels subscriptions for you—no calls, no hassle. Making your monthly ...

From advancing AI integration to addressing business continuity while reducing technical debt, enterprise IT leaders have ...

San Juan Capistrano, California / Syndication Cloud / February 12, 2026 / Mission Prep Key Takeaways Teen depression ...

Freshworks Inc. is rated a Sell due to sector headwinds, high SBC and competitive uncertainties. Learn more about FRSH stock here.