Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

AI reshapes how wealth firms operate by augmenting human advisors rather than replacing them in the next era of client service ...

Managing director Bart Holsters explains why hybrid insourcing, competence assurance and sovereign readiness are becoming essential as artificial intelligence pushes datacentres to their limits.

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Hospitals and health systems are being inundated with challenges, and one of the most significant is how to effectively and efficiently operate a clinical pharmacy. Some drug prices have doubled over ...

NASHVILLE, Tenn.--(BUSINESS WIRE)-- Genesco Inc. (NYSE: GCO) today announced a strategic transformation of its information technology operations, advancing to a new business model designed to improve ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Around 200 million customers visit Wendy’s every year. The chain wants to make sure it can keep those guests coming back and add even more. A big step is operational improvement. “You’ve heard the ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

Rising cyberattacks on critical infrastructure and Industry 4.0 adoption push OT security toward AI-driven, Zero Trust, and anomaly-based solutions. AUSTIN, TX ...