Lead People, Manage Processes, Build Competence

Most organizations don’t struggle because they lack talent. They struggle because they confuse two different needs: People need to be led, and work needs to be managed.
IEEE

Process Capability Evaluation on Timing Surgery Scheduling in an Odontology Colombian Clinic. An analysis from Six Sigma

Abstract: The article presents the results of the analysis of the process capability evaluation in surgery scheduling in a Colombian Odontology Clinic using Lean Six Sigma (LSS) to establish ...
IEEE

Leveraging Process Hints to Expand Capability Boundaries in LLM Reasoning

Abstract: Reinforcement Learning with Verifiable Rewards (RLVR) methods, such as GRPO-like algorithms, struggle with “zero-success” scenarios on complex queries due to high sampling failure rates. We ...