“People go to the grocery store to buy goods and get discounts and deals – and not to be tracked, profiled, or have their ...

A new loyalty program, BofA Rewards, launches May 27 and will be open to all personal account holders without a minimum balance requirement. The program introduces new tiers and benefits, expanding ...

Some people hate customer loyalty programs. They don’t see value in them, don’t like sharing their personal information with companies, and don’t like their spending activity being tracked.

An in-depth look into the largest airline loyalty program in the world.

Digital experiences and personalization will dominate agendas in the channel.

United Airlines is overhauling its MileagePlus loyalty program to reward customers who have the carrier's credit card over those without it.

The carrier pulled some of its largest planes from flying to Los Angeles, amid a weaker Australian dollar and Trump tension.

When organisations talk about innovation in channel incentives, the conversation is usually around technology, and in its most visible forms: things like dashboards, leaderboards, gamification ...

Spirit is betting is mix of new premium offerings will build a stickier loyalty program to draw more frequent flyers and business customers.

Qantas is killing off the Points Club program, launched in 2020 and aimed at “frequent buyers” rather than frequent flyers – people who heavily earn Qantas Points on the ground through shopping, ...

So here are five common mistakes that Canadians make when selecting a credit card or cards where they may end up getting one that is not the best for them. By arming yourself with this knowledge you ...

From youth rec leagues to school-based programs, the sponsorship of youth sports is experiencing one of the most significant ...