Munich Fire Department in Germany worked with Microsoft to develop an AI operator that handles non-emergency dispatch calls using natural language.  The tool was built in Microsoft Foundry and several ...

Following controversies surrounding ChatGPT, many users are ditching the AI chatbot for Claude instead. Here's how to make the switch.

Claude AI now lets you copy your memories and preferences from another AI via a straightforward prompt. Here's how you do it.

Mahdi and his team found several communication problems. People often didn’t give the chatbots the necessary information to ...

People are revealing sensitive personal information to A.I. chatbots — including plans to commit violent acts.

Anthropic is aiming to lure customers from ChatGPT and Gemini with a new memory import tool that's available to free users as of today. Conversations and memories from other AI providers can be ...

Conversational chatbots were the first chapter of AI. Today is the beginning of the second. We are excited to introduce Copilot Tasks — AI that doesn’t just talk to you, but works for you. This is a ...

Large language models are evolving from answer engines into conversational partners that shape decisions by asking their own questions. Research comparing more than 1,600 executives with 13 leading ...

Learn how RAG grounds AI in plant knowledge while MCP enables safe execution to transform industrial AI recommendations into controlled, compliant actions.

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...