In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

Every enterprise leader has seen the pattern: a proof-of-concept AI tool that impresses in the demo and then three months later, it's hemorrhaging accuracy, choking on edge cases, and nobody can ...

The Koi deal comes one week after Palo Alto closed its acquisition of CyberArk to bolster its AI security portfolio.

Unit 42 researchers observed a low-skilled threat actor using an LLM to script a professional extortion strategy, complete ...

IntroductionIn January 2026, Zscaler ThreatLabz observed activity by a suspected Iran-nexus threat actor targeting government officials in Iraq. ThreatLabz discovered previously undocumented malware ...

Last week, we welcomed the announcement by the President that will fundamentally change how this country manages its public assets: the establishment of a property investment vehicle. It is the most ...

Delivering on time and on budget isn’t enough anymore. Tech leaders must rewire IT to deliver business results.

Empromptu's "golden pipeline" approach tackles the last-mile data problem in agentic AI by integrating normalization directly into the application workflow — replacing weeks of manual data prep with ...

Dean Macpherson MP 18 February 2026. Last week, we welcomed the announcement by the President that will fundamentally change how this country manages its pu ...

Dormant access refers to any account or entitlement that keeps its privileges but shows no sign of use for an extended period. This can be a domain admin ...

Marketing teams today are running at a pace that would have felt impossible just a few years ago. Campaign cycles are shorter. Video content is constant. Social platforms reward speed. Paid ads ...