Microsoft's decision to replace its Premier Support model with Unified Support has been a costly one for many enterprises. According to Gartner’s most recent Market Guide for Microsoft Product Support ...

If you want to use the command-line version of Microsoft Support and Recovery Assistant (SaRA) on a Windows 11/10 computer, here is how you can do that. It is suitable for remote diagnostics of ...

Copilot Studio agents are increasingly powerful. With that power comes risk: small misconfigurations, over‑broad sharing, unauthenticated access, and weak orchestration controls can create real ...

AI has slowly but steadily made its way from labs and workplaces to our everyday lives. It currently powers search engines, smartphones, GPS systems, and business applications. The head of AI at ...

Microsoft's Defender Security Research Team has observed threat actors actively exploiting internet-exposed SolarWinds Web Help Desk instances in multi-stage intrusions that led to lateral movement ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Get the latest info on new features, bug fixes, and security updates for Microsoft 365/Office 365 for Windows as they roll out from Microsoft. Now updated for Version 2601 (Build 19628.20214), ...

Jason Chun is a CNET writer covering a range of topics in tech, home, wellness, finance and streaming services. He is passionate about language and technology, and has been an avid writer/reader of ...

Now that Windows 10 has reached the end of support, it's increasingly appealing to cybercriminals. While upgrading is recommended, you don't have to switch immediately—here's how you can keep your ...

While the Milano Cortina 2026 Winter Games embrace cutting‑edge sporting technology, the equipment for one event remains rooted in tradition. Curling stones are still carved from ancient Scottish rock ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Gordon Scott has been an active investor and ...