Looking for a new antivirus? My tried and tested favorites will improve the security of your desktop PC, laptop, and mobile ...
Zendesk for Customer Service is a highly capable help desk solution for managing external user tickets, thanks to its helpful AI agents, extensive automations, and powerful reporting features.
For International Women’s Day 2026, CRN gathered responses from the 2026 CEO Outlook report from some of the women leading the top tech companies today on how AI, platforms, and targeted ...
There are a number of reasons for this, but some are not complying with federal and state laws.
The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.
Astute Technology Management, Ohio's veteran provider of IT services, has been one of the fastest-growing IT companies ...
SoftBank Robotics America today announced the official launch of a new suite of AI-enabled robots for the commercial cleaning industry. This announcement furthers the future of physical AI solutions ...
Most businesses believe reviews are about responding politely and asking customers to leave feedback. That works at ...
A WIRED analysis shows that ICE and CBP have collectively spent at least $515 million on products from Microsoft, Amazon, ...
Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?
Customer feedback — how it’s collected and addressed — has an outsized impact on a company’s bottom line and how customers ...
At the Commodity Classic here Thursday, Agriculture Secretary Brooke Rollins announced that USDA is establishing a “One Farmer, One File” technology system “to create a single, streamlined record that ...