The travel and hospitality industry requires businesses to provide immediate answers while creating customized experiences and maintaining smooth customer service operations. The ability to handle ...

Morgan Stanley says agentic AI could boost online travel agents like Booking (BKNG), diverting traffic to OTA apps.

Cybersecurity experts reveal how AI-generated messages and fake sites are scamming travelers, and the red flags to watch.

The transition to platform adoption requires platform providers to address concerns around control, lock-in and pricing.

The adoption of agentic AI systems is shifting companies' focus from designing experiences for human eyes to building ...