Burger King will use AI to check if employees say ‘please’ and ‘thank you’

Burger King is launching an AI chatbot that will live in the headsets used by employees. The voice-enabled chatbot, called ...

Burger King is testing AI headsets that will know if employees say ‘welcome’ or ‘thank you’

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track how friendly employees are to customers.

Surveillance With a Smile: Burger King Will Use AI to Track If Employees Say ‘Please’ and ‘Thank You’

Burger King Chief Digital Officer Thibault Roux told The Verge the company collected feedback from franchisees and guests about how to measure friendliness. Using that data, the AI assistant was ...