This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...

Leaders don't need to know the model architecture, but they do need to create reusable deployment conditions. Four steps make ...

Five practical guardrails to get accurate, private and actionable health answers from AI chatbots — what to ask, what to ...

Most companies aren't failing at AI innovation — they're failing at execution. Here's what separates winners from losers.

AI policies aren’t enough; without clear ownership and decision rights, governance falls apart the moment something goes wrong.

In 2018, Medicare established coverage and reimbursement for its first service using artificial intelligence (AI): computed tomography (CT) fractional flow reserve (FFRCT). FFRCT is used in ...

7 AI coding techniques that quietly make you elite ...

The robot dog will be forgotten in a week. The pattern will not. When governance leans too heavily on optics, it begins to ...

The AI industry is a chaotic mix of self-proclaimed futurists, but Google’s Darren Mowry warns that startups built on hype, not substance, are reaching their breaking point.

More and more firms and outside recruiters are turning to predictive analytics, candidate scoring, social media scraping and pattern recognition to move faster—and the terrain is shifting rapidly.

AI writing tools are now part of daily life. Students use them for essays. Professionals use them for emails. Marketers use them for blog drafts. Many ...