Most professionals get defensive when criticized, damaging their reputation and career. Here's how top performers turn ...

There's no doubt about it. Constructive criticism, while possibly useful, can hurt. Even though the intention might be to help us, certain critiques can send us crashing! Especially when a ...

A couple of years ago a person I know—but don’t know well—asked me to write the foreword for his book. I usually say no. For some reason, this time I agreed. You can probably guess where this is going ...