Discover why the "bad portions" of the user journey are the ones that tend to be remembered, and what to do about it. Picture this: You’re sitting on a train to see a friend of yours you haven’t seen ...

Negative-minded people often use specific phrases that reflect their pessimistic outlook and can bring down those around them. Particular words are more pervasive when my counseling clients report ...

Research in psychology and cognitive science suggests there are ways to fight back against this and reclaim your attention.