Tomas Stamulis, the chief security officer at the cybersecurity company Surfshark, compared Meta's AI assistant to "an inexperienced employee."

Instagram says it has resolved an issue which saw hackers trick its AI support tool into giving them access to other users' accounts. According to claims shown in screenshots and videos shared on social media,

Back in December, Meta announced a new AI support assistant it promised would make the account recovery process "faster and simpler" for people who had been locked out of their Facebook or Instagram pages.

Hackers show they were able to send a basic text prompt to Meta's AI support bot in assisting them to reset the passwords and seize targeted Instagram accounts.

ABC News’ Linsey Davis spoke to SiriusXM host Mike Muse about how hackers accessed social media accounts, including the Obama White House Instagram account, via Meta’s AI support chatbot.

Hackers could take over a target’s Instagram account just by asking Meta’s AI chatbot to link a new email address. is a news writer who covers the streaming wars, consumer tech, crypto, social media,

Hackers claim to have tricked Meta’s AI chatbot to gain access to several popular Instagram accounts. A number of high-profile Instagram accounts have been compromised in the past few days, including the former White House account from the Obama administration,

Meta’s AI handed the keys to a former president’s Instagram account to hackers because they simply asked to be let in. Former President Barack Obama had his White House Instagram account hacked on Sunday,