Change management software can help your team with everything from learning new features to switching to a new platform to weather organizational restructuring — if you select the right tool, that is.

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Preemptive fixes for software changes are the holy grail for IT managers. But how do developers know what's going to break? Dave Rosenberg has more than 15 years of technology and marketing experience ...