Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

For businesses already leveraging Salesforce, data is the lifeblood. It fuels customer relationships, drives sales techniques and informs critical decision making. However, as businesses evolve, merge ...

Salesforce’s annual Dreamforce conference is underway and it’s one of the biggest events in the tech industry. Here’s everything you need to know about the big Salesforce shindig, including the latest ...

The Salesforce integration guide provides a comprehensive overview of how to effectively connect Salesforce with other critical business applications. It outlines best practices, integration ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce Service Cloud is our pick for the best call center software for ...

Salesforce is the most popular customer relationship management (CRM) software in the world, and it just launched a free forever plan that offers basic sales and customer service functionality for ...

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, the CEOs of Salesforce and Workday discussed their companies' new partnership to create an assistant powered by ...