— -- Add the room service menu to the list of hotel items collecting dust. A growing number of hotels are using online menus, allowing guests to order via smartphones or laptops. Online menus ...

Deluxe hotel companies have been under pressure to cut expenses, but 24-hour room service is one amenity on which hoteliers have held the line. In fact, the introduction of upscale menus, timesaving ...

Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above Central ...