‘My priorities for my teams is to improve our speed of response, to improve our speed of resolution and to improve the quality of the resolution that we‘re providing to our partners and to have more ...

‘When you think about how much of [our revenue] is actually managed on a day-to-day [basis] by the partners, they’re massive custodians of the brand and customer success and lifetime value,’ says ...

Business leaders have been scrambling to find new ways to keep workers happy and engaged over the past few years—from offering on-site therapy, to fitness classes and time management courses. But they ...

Salesforce leads in CRM market, controlling 23.9% in 2023, outpacing major rivals. Acquisitions fueled growth; post-IPO $10k investment in Salesforce now worth ~$645k. Despite industry challenges, ...

Security experts share their best advice for the essential ingredients of a solid vulnerability management program, including foundational elements to put in place, workflows to establish, who to ...