Known for operating on notoriously thin profit margins, the restaurant industry faces a triple threat of rising costs, increasing regulations and reduced consumer spending, requiring restaurants to ...

The relationship between the owners and operators of hotels has traditionally been fraught because the two sides often have goals and philosophies that don’t fully overlap. The pandemic forced ...

With the softening of the Middle Eastern hotel market many owners are looking again at the deals that they have struck with operators and examining whether the risk is now disproportionately skewed ...

Workforce planning encompasses both macro-level decisions about workforce assignments based on factors like the overall size of a transit agency’s workforce and hiring needs, and micro-level decisions ...

The gap between CAD/CAM programmers working in air-conditioned offices and machine operators on the shop floor isn’t just physical—it’s a communication chasm that bleeds money, time, and production ...

Suggested Citation: "Chapter 1 - Introduction." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management: Practitioner's ...