Here are four steps business leaders can take to implement and realize the full scope of AI’s extraordinary benefits at scale. The Fast Company Executive Board is a private, fee-based network of ...

If the first era of RevOps was defined by the accumulation of data, I believe the next era of RevOps will be defined by the operationalization of data. Any fool with a dollar can acquire data, but ...

Hayden is the President and Chief Revenue Officer of Seismic, a global enablement company, where he leads the go-to-market team. In today’s service-based economy, customer experience has taken center ...

In the continuing effort to increase quality and decrease costs, health plans and providers are shifting from volume-based care to a value-based reimbursement structure. Value-based reimbursement ...

Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.