The retail tech boom has transformed the way we shop for everything from shoes to cars. And now it's revolutionizing our coffee orders and pizza deliveries. The same retail customers that expect their ...

While the pandemic has been devastating for restaurants, it has also shined a spotlight on the ingenuity and resilience of the restaurant community. On December 10, Forbes senior editor Maneet Ahuja ...

Retail and restaurants may appear to be two very different industries with little in common, but they both share a common need to create positive customer experiences. The retail industry is ahead of ...

On July 4, restaurants in the U.K. opened for business. That weekend saw both customers and workers return to locations that had sat empty for months, with strict social distancing measures in place.

This has been a time when many of us in our industry are trying to reinvent ourselves. Travel agents want to -- need to -- become sleeker and more inventive as they react to changing consumer behavior ...

CAPITAL REGION, N.Y. (NEWS10) — Restaurants were one of the hardest hit industries when it comes to COVID-19 closures. A year ago on March 17, many restaurants were forced to shut down or go to ...