HOUSTON — If you are having a problem with your phone or computer, many of us call the company to try to resolve things. However, before you look them up, one woman has a warning. It all started when ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Apple has long been known for its great customer support — and that’s confirmed once more in a new ranking of customer service among top laptop makers. The Laptop Mag rankings pit 11 of the major ...

The first step in ensuring that your new laptop will outlast the software that comes with it is buying from a vendor with a reputation for reliability. Dennis O'Reilly began writing about workplace ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...