Many households have struggled with their smart meters not operating as they should, meaning they do not send automatic meter readings to suppliers ...

Firms only had targets for installing smart meters for customers and many were left with failing devices and poor customer ...

Households with smart meters could receive automatic £40 payments each time they encounter one of these three issues as new rules come into play from today (Feb 23). However, one more issue is still ...

Facepalm: London authorities aim to have the industry deploy smart meters in the majority of UK homes and small businesses, offering people and companies a convenient method for measuring their actual ...

LONDON (Reuters) - Smart energy meters could be installed across Britain much more cheaply and quickly than UK government targets, U.S. smart meter software company eMeter said on Friday. The ...

Families to save on their energy bills with new obligations for suppliers to fix smart meters more quickly, cutting waiting times for billpayers ...

3 July 2006 – UK energy regulator Ofgem said Friday it would be taking steps to break down barriers to the introduction of smart meters in the UK. It plans an industry-wide programme to encourage the ...

Households have been alerted to a new 90-day rule that could result in compensation payments ...

It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they fail to meet the new standards.

Ofgem has announced households will be able to get compensation from suppliers for delays to smart meter installations and for those left in ‘dumb’ mode from next year. The energy regulator has ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...