Read other impressions of the Zune and you notice that writers reserve their most pointed remarks for the Zune software—both for what it lacks that iTunes offers and its performance (or lack thereof).

Microsoft is releasing a major update to its Zune software and online service, and it couldn't have come soon enough. Most of the headlines will probably focus on Microsoft adding downloadable shows, ...

SAN JOSE, Calif. — There's only one thing I really don't like about the Microsoft Zune HD media player I have had for review the last several days—the software. The Windows giant's latest answer to ...